GTZ-Vietnam introduced EFQM as an organisation-wide management tool in 2003. In order to measure the organisational, regional and country-specific annual targets for programming, a Perceptions Survey was carried out. MKE was contracted to design and implement an appropriate survey (based on the GTZ-Indonesia model) and analyse the results. The participants were members and stakeholders of sampled GTZ projects. Every effort was made to ensure comparability to the GTZ-Indonesia Survey. The findings were then presented at GTZ-Vietnam roundtable workshop.